Sony begins full restoration of its PSN and Qriocity services (update: intermittent issues)

Can it be happening? Is Sony's security nightmare finally over? Seems to be. On Tuesday, Sony promised full restoration of its PlayStation Network and Qriocity services in the Americas, Europe, and Asia (excluding Japan, Hong Kong, and South Korea) by the end of the week. Now Sony is proclaiming that today is the day for full restoration with details of its "welcome back" package to be announced from each region. The PlayStation Store is already up with a "huge lineup" of new games, demos, add-ons, themes, avatars, and videos along with an updated Playstation Plus. Hey, look on the bright side Sony, even though you've lost the confidence of millions of your customers, at least now they're aware of your Qriocity service. Full press release after the break.

Update: Working fine for us from London. We signed in to the PlayStation Store and even fired up Black Ops multiplayer just for kicks.

Update 2: We're now seeing error "80710D36" occasionally when trying to access the PlayStation Store, presumably due to congestion. We're seeing this from both London and New York.

Skype goes down globally, investigation underway

There's a pretty widespread outage of Skype going on right this minute, judging by the explosion of tweets relating to it. It's not universal, as we've been able to log in and use the internet communicator for both text and video chat, but something's definitely gone wrong. So far, we've noticed our OS X machines are ticking along just fine, but our Windows computers are not. Importantly, we had to upgrade one of our Windows desktops to "break" Skype, which indicates it could be a fault contained in the latest version, but then again, it could have simply been just a case of terrible timing. The iPhone and Android apps look to be unaffected, but skype.com is down and out. Skype is on the case right now and will have more details for us "soon."



Update: Skype has a solution for bringing tech savvy users back online. It requires deleting the shared.xml file, instructions for which are available for Windows 7, XP and Mac OS X (so yes, Apple computers have been bitten by the same bug too). A simpler fix is said to be in the works as well.

@Skype (Twitter)

Sony reportedly tells developers PlayStation Store will return May 24th

We wouldn't recommend setting aside time to enjoy your "Welcome Back" package just yet, but it looks like we now have our first solid indication of when the PlayStation Store will finally return to PlayStation 3 and PSP users. According to a memo reportedly sent by Sony to its publishing partners and obtained by Gamasutra, the store is set to return on Tuesday, May 24th -- assuming there aren't any more unforeseen hiccups, that is. That will also, of course, bring with it a backlog of new games and other content that should have been released by now, although those will apparently be released in stages over the following weeks, rather than all at once.

Eurogamer

Gamasutra

Sprint network is down in some areas, SMS and voice call services affected (updated)

Uh oh, according to the handful of tips we've received, it appears that Sprint is currently having some technical problems on its cellular network in some states. Specifically, customers aren't having much luck with sending text messages, while some are also not able to make voice calls. But don't worry, the carrier's certainly aware of this issue and is already working on a fix, so hang tight and let your fingers take a break -- we'll let you know when things are up and running again.

Update: Here's a statement we got from Sprint:

"We did have some disruption to Sprint SMS traffic earlier tonight, but it wasn't a complete disruption -- we lost partial capacity for about an hour. Engineers immediately began rerouting traffic and after about an hour things went back to normal.

There is no significant voice disruption anywhere in the US except for a small part of our Sprint network in the Washington, DC area. That has since been resolved and had no relation to the SMS disruption."

Sony's 'Welcome Back' campaign apologizes to distraught PSN users with free games, good vibes

Remember the recent PlayStation Network outage? You know the one, right? It started in late-April and lasted up through this weekend's phased restoration (and continues on for many un-phased users). Well, Sony would like to sincerely apologize for the whole thing the best way it knows how: free video games. The company today announced its "Welcome Back" program, which is letting all existing PSN and Qriocity users in North America pick two of the following games: Dead Nation, inFAMOUS, LittleBigPlanet, Super Stardust HD, and Wipeout HD + Fury. PSP users, meanwhile, can chose two from LittleBigPlanet, ModNation Racers, Pursuit Force, and Kill Liberation. You can claim the games at some point in the next 30 days, and once you've downloaded, they're yours to keep. The gesture may well prove too little, too late for many disgruntled users -- but even they'll likely have trouble staying angry at Sackboy's adorable little dirt-stained mug.

PlayStation Blog